Designing an Office Management Platform
  • User Experience Design
  • Responsive Design
  • Interaction Design
  • Visual Design
  •  User Interface Design
OfficeLuv is a B2B office management platform that helps office managers run and maintain the office. I was the Lead Designer at concept of the platform, and helped design, build, and launch the early iterations of the product.
Setting Scope & Priorities
Design Strategy
We had a tight timeframe, but knew with the team being crystal clear about what specific things we'd focus on, and clear about what we would not be focusing on, we could have an initial solution delivered on time.
Understanding The User's Typical Journey
User Research • Design Sprints
We used design sprints involving all stakeholders, as well as a few clients allowed us to unlock various perspectives and internal operational knowledge. With the engineering and product team involved in these, it was an efficient way to let everybody included see the entire board, and contribute their knowledge.
Tailoring Design Patterns
Ux • UI • Visual Design
A silver lining of intense scope cuts are how a product can begin to evolve it's unique value prop by tailoring it toward the specific use case. Case in point here is the lack of prices in the Cart. Because office managers were using the cart only to double-check they didn't forget anything. We cut displaying item prices, subtotal, and tax from the standard design pattern.
Highlighting Key Value Propositions
UX • UI • Visual Design
Each office support team had their own way of handling supply management. The similarities among them all were that Office Managers needed to monitor supply levels and approve purchases from their desks. Office Attendants needed to easily set levels from their phones as they walked the floor and took inventory.
Reusable Design Components
UX • UI • Visual Design
A key value proposition of OfficeLuv was the blending of supply-level management and easy re-ordering. Because of this, we needed to allow for purchasing and supply management within the same UI.
Design With Context In Mind
UX • UI • Visual Design
The Supply Management portion of the app was designed for use by Office Attendants throughout the office on their phones. The slider was designed specifically to be easily used without needing the phone keyboard to adjust supply levels.
Responsive Design
UX • UI • Visual Design
The device type changed the form factor on both a high-level page layout design and navigation, as well as who each screen was designed for. Mobile devices were almost exclusively used by Office Attendants while updating supplies on the floor, while Office Managers were seated at desktops reviewing location updates at once.